What is your minimum order quantity?
Our minimum order quantity is low while accepting desired quantities. This assists business owners and new brands to kick off without making big purchases. This varies by the style and customization options in boxes. Call our staff to get a speedy quotation for your project.
When will I receive my order?
Typically, the process begins once the design is approved for production. To complete most of the orders, the process takes merely a few business days, after which the merchandise is sent to your doorstep. Depending on order size and the destination. We also have rush production available for urgent projects.
How can I place an order?
Ordering is easy and straightforward. Provide us with box size, box quantity, box design needs, and box product information. We are available via our website, live chat, email, or phone. Our staff will take you through every step.
What happens after I approve my design?
After approval of the final design, we put your order into production. Packaging, quality checks, and shipment are done by us. You are always aware of where your order is due to our communication with you while we are working on it.
Are there any extra charges after I place my order?
No. We believe in transparency of payments. Until you approve the quote, it is not the price you will pay. All costs are discussed prior to production commencing. No hidden or surprise charges are added later.
Do you design custom packaging?
Yes, we do. Our design team creates custom packaging tailored to your product, brand, and target audience. We help with box styles, colors, printing, and finishes to deliver professional packaging that strengthens your brand.
What do you need to start a packaging design?
We only need a few details, such as your logo, product dimensions, preferred colors, and design ideas. You can also share reference images or artwork files in AI, PDF, or PSD format. If you don’t have a design, our team can create one for you.
Can I get help with my packaging artwork?
Yes. Our design team is at your service. We can enhance your existing artwork or design a new artwork from scratch. We review layouts, colors, images, and positions of text. This will ensure that your packaging looks pristine and prints as intended.
Do you offer custom inserts for boxes?
Yes, we do. We offer custom inserts to keep products secure and improve the unboxing experience. Options include cardboard, paperboard, corrugated, and foam inserts, with recommendations based on your product’s size, weight, and shape.
What finishing options do you offer?
We offer a wide range of finishing options, including foil stamping, Spot UV, soft-touch coating, embossing, debossing, and matte or gloss finishes. Our team helps you choose the best option to match your product and brand.
Do you offer free shipping on custom packaging orders?
Yes. All Custom Packaging orders are free across the USA. No additional post-purchase charges. Shipping cost included in your quote!
How will my packaging order arrive?
The majority of the custom boxes are flat as they are delivered to save space during transport. This additionally decreases the risks of shipping. Typically, rigid boxes are supplied complete due to their construction and design.
Can you deliver rush orders?
Yes. We can work on urgent jobs with our rush manufacturing. In case you are on a strict schedule, please inform the staff before ordering. The date will be respected, and the most responsible and fastest option will be reviewed!
Can I ship my order to more than one location?
Yes. If required, arrangements can be made to deliver to more than one address. This can be useful when your business has multiple warehouses, stores, or distribution centers. Shipping details will be arranged prior to sending by our staff.
How long does shipping take after production?
As soon as the products are made, shipment begins. Please note that delivery times vary depending on location and quantity. After quality checks, most orders are dispatched in the shortest possible time. Before shipment, our staff will give you a tentative delivery time.
Can I track my shipment?
Yes. Tracking information will be provided once your order has been dispatched.
Do you charge extra for die cuts or setup costs?
No. No additional charge for standard die-cutting or set-ups. Our pricing is really straightforward and transparent. Once we discuss it before production, it will be part of the price you pay quoted. Later on, there are no hidden fees.
How can I reduce the price per box?
Order larger quantities to decrease the price. The more boxes typically purchased, the more it will probably cost per box. Also, opting for simple designs with simple finishes can help curtail expenses. Our team can provide options to work with your budget.
What affects the cost of custom packaging?
There are a few important elements that influence the final price. That includes dimensions of the box, material, size of order, printing, and finishing. Generally, the more expensive a box is, the better the quality of the finish. Custom quote based on your specific needs.
Do special finishes increase the price?
Yes. An additional fee is required to cover some finishes. The foil stamping, embossing, debossing, spot UV, and soft touch coating all add additional production. These finishes can enhance the appearance of your packaging and make your products stand out.
Can I get a free quote before placing an order?
Yes. A free quote can be requested at any time! Talk to our team about your size, quantity, and packaging. We will discuss the specifics and follow up with a clear quote with no strings attached.
