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Return Policy

Your satisfaction is important to us.
Please review our returns and refund policy below.

At Packaging Owl, we want you to feel confident with every order. We understand that sometimes a product may need to be returned, so we have created a simple and transparent return process for our customers. Please review the information below to understand our return eligibility, return conditions, timelines, and refund process.

Countries Covered: USA
Returns: Yes, we accept returns for defective and non-defective products.
Exchanges: No, we don't accept exchanges.

Return Details

Return Condition

Products must be unused and unopened in their original packaging

Return Window

Customers may return products within 45 days of delivery.

Return Method

Returns must be
sent back by post.

Refund Information

Currency

All refunds and return processing apply in US dollars.

Restocking Fees

No cost. We do not charge any restocking fees.

Refund Processing Time

Refunds are processed within 5 days after the returned item has been received and inspected.

Contact Information

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Address: 5532 Big River Dr, The Colony,
TX 75056, United States
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Business Hours: Mon - Fri, 9am to 6pm Saturday: Closed Sunday: Closed
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